Can ITSM, Waterfall and Agile practices coexist in the same organization?
For decades, many (IT) organizations have invested heavily in implementing ITIL/ITSM (IT Service Management) processes and find it difficult (if not impossible) to adapt to Agile practices. The same may be said when you introduce Project Management / PRINCE2. Considered by some as exclusive of each other, here is our example of peaceful coexistence between these different practices.