Projects Deliver No Value! – interview with Mark Smalley
Where ASL offers guidance how to provide applications and related services, the Business Information Services Library offers guidance to business people who “consume” IT as a business asset. Their concerns are typically: How much budget should I allocate to information and technology, as opposed to other business assets such as people, machines, buildings? What kind of information and technology do I need to help my business both survive and succeed? How do I deal effectively with the IT department? How do I ensure that the users actually realize the value from the significant investments? How can I demonstrate that I am managing information and technology in accordance with its importance to the organization?