Becoming a Strategic Partner for a Client – How not to End a Project, Build Long Term Relationships, and Make Your Client Successful
All managers who read any management-related books and/or have passed certifications are very well aware of the project stages – initiation -> execution -> monitoring and control -> closure. It may look like you are a great manager if you can handle all stages properly and at the end, all deliverables are finalized, all documentation is signed off, approved, and formally transferred to the client. Both sides are smiling, shaking hands, and say goodbye. In such a case, the last stage is closure, isn’t it? And what if I tell you that our goal is not to end the project?