Strefa Wywiadu
Strategy & Business

Handling the Unknowable Unknowns – interview with Dave Snowden

Kornelia Trzęsowska


Strefa PMI nr 40, marzec 2023

How important is managing complexity (and chaos) in a time of crisis? Assuming you are referencing the EU Field Guide of that name than very. For the first time, it lays out a comprehensive set of methods and approaches to allow organizations to prepare themselves to handle the unknowable unknowns and also, the unknown known. The first is by focusing on creating an organization that has the ability to respond dynamically to uncertainty as it emerges and the second is by using employees as a human sensor network, to allow leaders to find people who are seeing things that other people are missing.

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