Seeing the World Through ADKAR Glasses. Why Change Management is Indispensable in Business? – interview with Scott McAllister
Through the pandemic, organizations worldwide shared a very similar experience, and leaders worldwide realized they’re in the people business irrespective of their industry. So, I think the pandemic actually helped to put the discipline of change management more into the spotlight. I challenge our discipline members: it’s our time to shine, but this window won’t stay open forever, so we really have to demonstrate value. However, I think more and more leaders now understand that just knowing the right answer is not enough. We must bring our teams along on the journey, even if we’re unsure of how to do so. But more and more leaders are starting to realize the value of adoption, contribution to business outcomes, not just having the strongest technical solution.